Contact KBilling

Choose the contact option that matches your question. Existing customers should use the customer portal for technical support.

How can we help?

Send your request directly to the team responsible for it.

Product and sales

Questions about features, pricing, or whether KBilling fits your business.

sales@kbilling.net

Technical support

Help with installation, licensing, updates, automation, or modules.

support@kbilling.net

Enterprise

Commercial requirements and larger deployment discussions.

enterprise@kbilling.net

Existing customers

Open a support ticket from the customer portal so your request remains connected to your license and support history.

Open Customer Portal

Include these details

  • KBilling panel version
  • Affected domain or service
  • Relevant date and time
  • Steps that reproduce the problem
  • Sanitized error or reference code

Protect sensitive information

Never send passwords, activation keys, API credentials, database exports, or payment information.

For license synchronization issues, provide the registered domain, server IP, last successful check, and the reference code displayed by the panel.